Question 1

Install and enable the theme app embed

Accepted Answer

Install WS Cookie Consent, open the setup checklist, launch the Shopify theme editor, enable the WS Cookie Consent app embed, and save the theme.

Question 2

Configure your first banner

Accepted Answer

Select a layout and position, update text, choose brand colors, add policy URLs, preview desktop and mobile layouts, and save.

Question 3

How non-essential scripts are blocked

Accepted Answer

Configured integrations load only after their assigned category is granted. Inline scripts can use type text/plain and data-ws-consent-category.

Question 4

Allow visitors to change preferences

Accepted Answer

Enable the floating reopen button or add open-ws-cookie-consent to a storefront link or button.

Question 5

Set up Google Consent Mode v2

Accepted Answer

Enable Consent Mode, enter a Google tag or GTM container ID, choose Basic or Advanced behavior, and verify with developer tools and Tag Assistant.

Question 6

Add a cookie declaration

Accepted Answer

Choose a category and add the cookie name, provider, purpose, duration, domain, and storage type.

Question 7

Run and review a storefront scan

Accepted Answer

The scanner checks public HTML responses for Set-Cookie headers and external script URLs. Review results manually because it does not execute browser JavaScript.

Question 8

The banner is not visible

Accepted Answer

Confirm the banner and app embed are enabled, use test mode, check regional rules, and clear an existing unexpired choice.

Question 9

A tracking script loads before consent

Accepted Answer

Remove duplicate hard-coded installations, assign the script to an integration category, or use the tagged blocking format.

How can we help?

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Important Resources

WS Cookie Consent

WS Checkout Control

WS Deposit Control

WS Wishlist